Terms and conditions
ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS herein, SO PLEASE READ THE TERMS and conditions CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms and Conditions of use of website, You also accept and agree that you have read, understood and are bound by these Terms and conditions, regardless of how you/DPM member subscribe to or use the DPM Services. If you do not want to be bound by the Terms and Conditions, you must not use the Website or the DPM Services.
In these Terms, references to "You" or "User" or "DPMmember" shall mean the end user accessing the Website/DPMservices, its contents or using the DPM Services offered.
"DPM Services" means a collective reference to the Dream Partner Matrimony Service provided by Dreampartnermatrimony.com. Company under the provisions of companies act, 2013 and having its registered office at XIV/546, URAKAM, URAKAM P.O., Thrissur, Kerala, 680562.
Dream Partner Matrimony [DPM] acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of DPM’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. DPM retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of DPM are classified broadly on the basis of language and region for the ease and convenience of its member / customer.
DPM Members are provided with free/paid access for searching profiles from the database of DPM, as per the partner preference set by you(on the Website/Applications -(App) and you shortlist the prospective alliances yourself. DPM Membership is guided by the terms and conditions mentioned herein below. By using or accessing the DPMServices, you agree to be bound by all the terms and conditions ("Agreement"): DPM do not authenticate any information of any profile and hence you as a user need to verify the credentials and information provided by other users.
A) DPMembership and rights of admission is reserved solely for:
I. Indian Nationals & Citizens.
II. Persons of Indian Origin (PIO).
III. Non Resident Indians (NRI).
IV. Persons of Indian Descent or Indian Heritage.
V. Persons who intend to marry persons of Indian Origin.
B) Further in capacity as DPM member you confirm that you are :
I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);
II. Legally competent to marry as per the law applicable to you (however you may register on our website/App by stating "Awaiting Divorce"), and
III. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.
A) We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information’s to DPM. You would appreciate that efficient and effective match making through our automated system depend upon yourself furnishing true, accurate, current, complete information and photos etc. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. You further undertake that you alone shall be responsible or liable for any information provided to DPM. In order to serve you better if DPM requires additional details you agree to provide it. DPM shall reproduce the registered member details on "as is as available" basis to other registered members, and DPM members shall be solely liable for the information given by such DPM member. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website/App. BM may also reproduce your profile information in other consortium of websites owned by MCL to provide better prospects to you.
B) If at any point of time DPM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete then DPM shall have full right to suspend or terminate (without any notice) your DPM membership and forfeit any amount paid by you towards DPM membership fee and refuse to provide DPM service to you thereafter.
C) DPM Membership is restricted strictly to the registered DPM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of DPM and nor use the DPM Service or DPM members data for any commercial purpose, and DPM reserves its right to initiate appropriate legal action for breach of these obligation.
3. Role and Responsibility of DPM
A) DPM is an endeavor to help you find your dream life partner (prospect) through of process of automated searching, shortlisting and contacting prospects amongst our registered members.
B) DPM reproduces your details once you register on our website /App on "as is as available" basis and also share your profile with other registered DPM members.
C) DPM's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance from third party / persons from amongst the other registered members of the Website/App. You agree that the system generated search results of DPM are only of the profiles registered members on Website/App.
D) DPM's automated system offers match making profiles between its registered members based on the partner preference set by each such DPM member.
E) The search conducted by any DPM member and the results thereof are automatically generated, and based on the partner preference set by you. In the event DPM member changes their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.
F) DPM cannot guarantee or assume responsibility for any specific results from the use of the data available from the DPM service.
G) The DPM members agrees and understands that DPM may also allow third parties to provide DPM members services on the website like horoscope matching etc., and DPM may also collect the payment for such third party services to you.
H) DPM shall safeguard sensitive user information using authentication mechanisms, access controls and encryption techniques.
I) DPM cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the DPM servers.
4. Role and Responsibility of DPM Member
A) To protect the broader interest of the registered DPM member and increase the efficiency, DPM members ensure to keep their username and password safe and confidential for using the DPM services.
B) Any additional information / data required by DPM for using the DPM services shall be provided by the DPM Member, as and when so sought by DPM.
C) In case partner preference is modified by DPM member, then the automated system generated prospect search results in website /App may also undergone corresponding changes.
D) DPM members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. DPM shall not be liable for short coming due to any misrepresentations made by any of its DPM members.
E) DPM Members are expected to verify the credentials of the prospect such as family status, marital status, educational qualifications, financial status, occupation, character, health status, etc.
F) To get better search results, DPM Members are expected to provide latest photograph which should not be more than 3 months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and DPM shall retain their right under clause 2 (b) of this terms and conditions.
G) DPM members are expected to disclose their health records during profile enrollment which includes any preexisting illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and DPM shall retain their right under clause 2 (b) of this terms and conditions.
H) DPM Members are expected to refrain from:
I. Entering into any financial transactions with prospects.
II. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
III. Entering into physical relationship with any prospect before marriage.
IV. Violating any law for the time being in force.
V. From mentioning details of other matrimonial services while sending personalized messages.
I) DPM Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.
K) The DPM members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free DPM member, and in the event you have availed paid DPM package, you can send personalized messages to prospects to show your expression of interest/replies. DPM member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
L) You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.
M) The DPM members acknowledge that they are responsible for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the DPM profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by DPM paid members) with other member(s). The DPM members hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to DPM, The DPM members hereby grant DPM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the DPM's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.
N) DPM also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in data entered by the DPM members in their profile.
O) DPM member shall not assign or transfer your DPM membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and DPM shall retain their right under clause 2 (b) of this terms and conditions.
P) If the DPM Member fails to inform DPM, about any change in the particulars furnished by DPM member to other DPM member, then the DPM membership may be suspended by DPM at its sole discretion.
Q) DPM Members agree to use secure devices, software and networks for accessing the DPM services.
R) DPM Members shall not probe, scan or test the vulnerabilities of the DPM Website/App or any network connected to the Website/App nor breach the security measures instituted by DPM.
5. Customer Care / Customer Service
In the event you come across any concerns in our service, then please be free to contact us:
Email ID: firstname.lastname@example.org
Contact No: +91-81389 00 403
Dream Partner Matrimony
Building # XIV/546, URAKAM,
URAKAM P.O., Thrissur, Kerala, 680562
6. Medium of Communication to DPM Members
A) DPM member hereby consents for receiving communication including promotional communications through any medium of communications such as Emails and /or SMS/Calls from DPM or alliance partners.
B) DPM may contact the DPM member through any of the above media to share the profile of the prospect by way of internal messages / links. DPM member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. DPM Member further confirms that even if DPM Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from DPM either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.
C) You are also entitled to set up your communications frequency from DPM, like - only on weekends or fortnightly etc. You may also opt for not getting any call from DPM by ticking the appropriate box in the Website/App, provided that, you agree to receive calls from Customer Care Team of DPM for contacting you as a shortlisted profile for their registered members.
A) DPM has reasonable processes and system in place to maintain confidentiality of all personal information other than those meant for sharing with the prospect furnished by BM members and BM may at its sole discretion and cost take bonafide steps for maintaining the confidentiality of the information in compliance with applicable law. However, DPM/DPM member may divulge such information if required by law.
B) Any feedback you provide to DPM shall be deemed to be non-confidential. DPM shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that
(i) Your feedback does not contain confidential or proprietary information of yourself or third parties;
(ii) DPM member is not under any obligation of confidentiality, express or implied, with respect to the feedback;
(iii) You are not entitled to any compensation or reimbursement of any kind from DPM for the feedback under any circumstances.
C) You agree that DPM has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner preference) from DPM or its consortium of websites and may also send you communication in this regard.
8. Privacy of Membership
A) DPM has taken reasonable steps to protect the DPM member's privacy and shall take all reasonable efforts to protect any personal data provided to us through reasonable security safeguards against such risks as loss or unauthorized use, destruction, use, modification or disclosure of data etc.
B) Although we will strive to safeguard the confidentiality of your personally identifiable information, any information transacted over the Internet cannot be made absolutely secure. You also agree that the copying the data by using technology or any other new methods of data misuse/theft cannot be secured by DPM and that DPM will have no liability for any such act. DPM member understand and agree that DPM will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. You also agree to keep your username and password confidential, to avoid any misuse of your profile at our Website/App.
D) You agree that, when you use third party services through Website/App, you hereby grant DPM the right to share your information needed for providing such third party services to you or in relation to processing your information for office use of DPM/its payment gateway and/or such third party service providers.
9. Disputes between Members
A) DPM is not a broker or the agent of any DPM member, and DPM does not partake in the exchange of any kind of discussion between the DPM members and prospects or the results of their discussion.
B) DPM Members are solely responsible for the communications (through any medium) with prospect or vice versa. DPM expressly disclaims any responsibility or liability for any transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any DPM members inter se via e-mail, chat, interaction or any other medium of communication between DPM members either using website /App or otherwise.
C) DPM has no obligation, to monitor any such disputes arising between the DPM members, and DPM shall not be party to any such dispute/litigation etc.
10. Content Right
A) www.dreampartnermatrimony.com is a domain registered in the name of DREAM PARTNER MATRIMONY. You agree that all content of DPM belong to DREAM PARTNER MATRIMONY excluding your or third party content including advertisement on the Website/App for which DPM has requisite license/right in terms hereof to display the same on our Website/App.
B) You acknowledge that you are responsible for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the DPM profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by DPM paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to DPM, you hereby grant DPM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the DPM's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels. DPM also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in data entered by the DPM members in their profile.
C) While DPM does not accept any obligation to monitor the content/information, if the content/information is found not to be in compliance with these Terms, then DPM may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants DPM may at its sole discretion put restriction on any DPM member to other member’s communications.
D) DPM reserves the right to suspend/delete the profile of the users who appropriate the name, likeness, email address, contact no or other personally identifiable information of another individual and DPM also reserves its right to initiate appropriate legal action against such individual/organization, as and when DPM get the knowledge of the same.
E) DPM is a brand owned by DREAM PARTNER MATRIMONY. DREAM PARTNER MATRIMONY owns, retains and has complete rights in DPM and the DPM Website /App/DPM Service.
F) DREAM PARTNER MATRIMONY reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.
G) In the event we get a complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
11. Third Party website
websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.
B) The DPM members agrees and understands that DPM may also allow third parties to provide DPM members services on the website/App like horoscope matching etc., and DPM may also collect the payment for such third party services to you, and DPM in this regard can have revenue sharing arrangement with the such third party, however in no event shall DPM be liable to you for such third party services.
C) DPM reserves the right to add/delete/alter/modify/suspend any or all the DPM Services at any time as it may deem fit, without notice. The DPM members are expected to see the change on the Website/App.
12. Limitation of liability
A) DPM likes to inform you that the exchange of profile(s) through or by DPM should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the DPM member, from/ or by DPM.
B) DPM or its Office bearers shall under no circumstances be liable or responsible to the DPM member or his/her authorized Representative or Guardian or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App Third Party Website/ DPM services.
C) Notwithstanding anything to the contrary contained herein, DPM's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to DPM, for any specific DPM paid package, and no further.13. DPM will not be liable in case of any wrong match made due to any available data/profiles from the DPM websites.
14. DPM or its office bearers shall under no circumstances be liable, if any, DPM member enter into financial transaction with any prospect or third party.
15. DPM or its office bearers shall under no circumstances be liable, if any DPM member’s approaching other DPM members for the matrimonial alliance, is not responded/reciprocated by the other registered DPM member(s).
16. Class Action Suits, You and DPM acknowledges that neither of us will bring or participate in any class action or other class proceeding in connection with any dispute with the other party. Further neither you nor DPM agrees to class arbitration.
A) The DPM Website/App shall be deemed to be used by you when it is loaded and/or continues to be loaded in temporary or permanent memory of your mobile phone, computer or any other device or in the internet browser thereof.
B) DPM website/App act's as an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.
C) In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the DPM services as per clause 2 (b) of these terms and conditions.
18. Notwithstanding anything contained herein, DPM reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on DPM/website/App (once such instance come to DPM notice) in order to ensure compliance with the rules of such placement, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. DPM also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects.
19. In case of conflict between the terms and condition of Website/App and terms and conditions of DPM, the terms and condition of DPM Website/App shall prevail for the service provided through this Website/App.
20. After the expiry of the DPM paid package, the DPM member’s profiles shall remain on DPM itself, until the DPM member intimate the finalization of his/her marriage/existence of the Website and intimates the website for removal/deletion of once profile.
A) Your access to and use of the DPM Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE BMSERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, DPM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. DPM does not warrant that the Website/App, its servers, or e-mail sent from DPM are free of viruses or other harmful components. DPM will not be liable for any damages of any kind arising from the use of this DPM Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
B) DPM does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using DPM services (both paid and free).
C) Notwithstanding anything contrary contained anywhere, under no circumstances, DPM shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
I. any act or omission done by DPM/payment gateway etc.;
II. Any untrue or incorrect information submitted by you or on your behalf;
III. Any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from DPM);
IV. Any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;
V. any cybercrime attempted or committed by anyone and
VI. Any incident of force-majeure or 'act of god'.
VII. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
VIII. Any link to the social media provided through Trust Badge. You also understand and agree that DPM is not counterchecking or authenticating the veracity of the data/photocopies of documents provided by any DPM member while giving Trust Badge. DPM Members are expected to counter check the veracity of the documents submitted by the prospects while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. DPM do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member’s actual or legal place of residence or employment respectively. DPM Members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. DPM will not be liable for any damages of any kind arising from the use of this Website/App including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
IX. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website.
X. DPM shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time
XI. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.
D) You expressly agree that your use of this Website/App is at your sole risk.
22. Indemnity, By using our DPM services you agree to defend, indemnify, and hold harmless DPM, its Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by BM. This defense and indemnification obligation will survive in perpetuity.
23. Breach, You agree that if we receive feedback/ complaints against your profile in relation to the facts that you are seeking physical / financial favors from our other registered members or have provided incorrect information on our website/App or committed any unlawful/illegal activities through the use of our website/App or created a profile on our website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who’s profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner, then we/DPM in good faith reserve our right to suspend/delete your profile at our sole discretion without any notice to you, we also reserve to stop all DPM services to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions. DPM reserves the right to forthwith terminate your DPM membership, block/delete your profile and forfeit entire amount paid as membership fee; if at any time DPM, in its sole discretion, is of the opinion or has any reason to believe that, you have violated these Terms and conditions of use. We also reserve our right to file appropriate police complaint against you, if the breach of these terms and conditions is/are criminal in nature.
A) Unless otherwise provided in these Terms and Conditions, DPM membership may be terminated by DPM / you without assigning any reasons by serving 7 days written notice on the other, all amount paid till date by you to DPM shall be forfeited.
B) Upon termination / suspension of DPM membership, your right to use or access the DPM Website/App DPM services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability.
Termination of your access to and use of the DPM Services shall not relieve you of any obligations arising or accruing prior to such termination.
25. Jurisdiction and Applicable Law
A) The registration of DPM membership and all DPM services are deemed to have been entered into within the territorial Jurisdiction of Thrissur, India.
B) The DPM Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Thrissur, Kerala. India.
C) You hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them and the information provided by you is true and correct.
26. Mode of Payment
A) Payment made by cash / cheque / Net Banking / Debit / Credit Card would be in accordance with the prevailing RBI guidelines. Activation of paid DPM service shall be subject to realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank’s cheque/DD bouncing charges. Further DPM service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.
B) DPM uses third party payment gateways for collection of credit/debit card or other payment instruments. In case of payment gateway failure the same would be communicated to the DPM member by the payment gateway provider. DPM shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, DPM offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts through the payment gateway. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules there under in the event you choose any paid package of DREAM PARTNER MATRIMONY, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from DREAM PARTNER MATRIMONY.
27. Renewal, The payments made by DPM member to DPM by way of registration / membership / renewal fee / auto renewal is /are treated as non-refundable. Payment once made for DPM services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company. Members of the BM package agree that the package shall be "auto-renewed" for the duration and at the cost prevailing at that point of time. The maximum tenure of any packages will be 3 (Three) months and post the said period, the said packages will be renewed. However the member(s) can cancel the subscription by following the process of cancellation as mentioned in the website/app or the member(s) had informed the company that he is not willing to renew it.
28. Your Mobile network
A) You acknowledge that the terms of agreement with your respective mobile network provider ('Mobile Provider') will continue to apply when using the app. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the app or any such third party charges as may arise. You accept responsibility for any such charges that arise.
B) This app is available to handheld mobile devices running Android Operating System. We will use reasonable efforts to make the app available at all times. However you acknowledge the app is provided over the internet and mobile networks and so the quality and availability of the app may be affected by factors outside our reasonable control. We reserve the right to add/delete/alter/modify/suspend any or all the Services at any time as it may deem fit, without notice.
C) It is our discretion to update/maintain our app or to remove any features from our app as we may think fit. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the app.
29. Additional terms and conditions applicable to Non- Resident Indian customers.
A) Payment, All payments to CONSIM shall be by way of Cash/ Cheque/Credit/Debit Cards/ Netbanking/RTGS/mobile wallets/UPI.
I. Subscription and refund policy
II. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature. We would send an electronic mail to your id registered with us for your automatic renewal.
III. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the cost prevailing at that point of renewal shall be applicable.
IV. If you do not want your paid membership to automatically renew, you must cancel your paid membership by any of the following methods.
a) By mailing to the customer cancellations id at email@example.com.
For queries related to this agreement, please contact us.